Frequently Asked Questions

  • What is the step-by-step process from your first visit to the showroom through the completion of a project?

    • Initial consultation in our showroom or by phone, reviewing your project goals and any available measurements
    • On-site measurement by our lead designer and lead installer
    • Presentation and review of preliminary design concepts
    • Selection of materials, finishes, and fixtures
    • Review of project pricing
    • Finalization of design and selections
    • Contract signing
    • Professional installation

  • Is there a charge for the design process?

    We do offer free plans and estimates here at BKB; however, our design plans are not released until a contract has been signed.

  • Do you have references from past customers?

    There’s no better way to learn about us than through our customers. Visit our testimonials and gallery pages to see what clients have to say and explore some of the projects we’ve completed.

  • What financing options are available to me?

    At this time, we do not offer in-house financing options. However, your local bank can provide information on home improvement loans that may suit your needs. For payment, we accept cash or checks only. Unfortunately are unable to accept credit cards at this time.

  • Do you use subcontractors?

    We very rarely use subcontractors to install our projects. Our in-house team is made up of Carpenters and Tile installers that have extensive experience in kitchen and bath remodeling projects. We will use a subcontractor to do electrical and plumbing modifications when necessary.